Capable to Promise Scheduling

Do you ever hear…”If I give you the order today, when can I expect delivery?”

This question sounds quite simple but in fact there are many factors to consider before you can accurately “Promise” a date to your customer.  Below are some of these factors:

• Do I have the material that meets their specifications in house or on order?
• Do I have the capability to process the material to meet their specifications?
• What is my current real-time capacity for my machines/operators?

Capable to Promise scheduling (CTP) enables fast answers to the questions above and more importantly answers when the customer will receive their order. 

 

The Verticent Capable to Promise scheduling solution provides you with a repository of user defined customer specifications that you capture during that initial phone call.  Once you have entered exactly what your customer is looking for, Verticent will take over and dive into inventory, production, quality, costing, and come up with the best possible delivery date based on that customer’s specs.  This improves the CSR’s productivity and makes your organization more responsive.

Verticent’s flexibility will enable you to dynamically look at material in house and on order. It will snapshot your shop floor and provide capacity information. Lastly, CTP scheduling will look at your equipment and determine if you have the ability to produce the desired material.  Verticent will then deliver the best possible date your customer can expect shipment based on all those criteria.

Capable to Promise is one of many strong features available to help metals companies improve operations and deliver a higher level of customer service.

 

Want to learn more about CTP scheduling and how Verticent’s manufacturing software solutions can help your company? Contact us today. Our experts are ready to help!