Support Plus
Part of the ERP Plus Suite
Call us at
800.251.8449
Support Plus turns customer service into a competitive advantage by enhancing customer satisfaction, increasing technician productivity and capturing valuable trend data to improve overall quality and performance. Support Plus puts all relevant customer information at your service representatives' fingertips—tracking contact, company and contract information, products supported, environment data and case histories. Support Plus is a part of the ERP Plus software suite.
Partial List of Features:
- Help Desk Support
- Case Management
- Workflow/Escalation
- Knowledge base
- Contracts/Warranty
- Product Registration
- Return & Repair
- Quality Reporting
- If you would like more information about how Verticent Solutions can help your business, contact us today.
